Contains the discount that is defined for a particular customer or customer group, item or item group, or a combination of the two, for all customers or for a campaign. The program retrieves the value from the Line Discount % field in the Sales Line Discounts window. An appropriate line discount percentage is selected based on the information from the Service header and Service line, such as Customer No., Customer Discount Group, Item No., Item Discount Group, Quantity, and so on.

However, if there are several discounts defined for the service line, such as warranty discount, contract discount, and line discount, the program selects the highest among them and copies its percentage into the Line Discount % field. In the Line Discount Type field, the program assigns the corresponding line discount type: Warranty Discount, Contract Discount, or Line Discount.

You can alter the Line Discount % field manually. However, the new percentage value can not be less than the one calculated by the program. If you manually alter the field, the program will change the value in the Line Discount Type field to Manual.

The program automatically updates the discount percentage when the quantity on the service line is changed.

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